PRIVACY POLICY

1. WHAT DOES THIS PRIVACY POLICY MEAN?

1.1 In this Privacy Policy (the Privacy Policy) we will provide information on how MB OEV Group, a limited liability company registered in Lithuania, legal entity code 305968349, registered office address Plytinės g. 29-47, LT-10105 Vilnius, Lithuania (the Service Provider), processes your personal data on BEST EV 4 ME platform (the Platform).

1.2. You may communicate with the Service Provider using the following contact information:

Phone: +370 66 134713
Email: [email protected]
Address: Plytinės g. 29-47, LT-10105 Vilnius, Lithuania

1.3. The capitalised terms used in this Privacy Policy have the same meaning as defined in the Terms of the Platform.

2. WHAT PERSONAL DATA DO WE PROCESS AND FOR WHAT PURPOSES?

2.1. Accounts and services

Purpose: for creating and managing your Accounts on the Platform and providing you the Platform services.
Personal data processed: first name, last name, account name and password, phone number, email address, VAT number/tax ID.
Legal basis: legitimate interest to provide services of the Platform (Art. 6(1)(f) GDPR) when processing personal data of representatives of the Users who are legal entities; or performance of a contract and taking steps at the request of the data subject prior to entering into a contract (Art. 6(1)(b) GDPR) when processing personal data of the Users who are natural persons.
Storage period: twenty-four (24) months after the last sign-in to the Account.
Please note that your personal data (username and phone number) will be public and seen by other Platform Users. If you act as a natural person (private user), your other personal data will not be made public.

2.2. Communication

Purpose: for communicating with the Platform Users.
Personal data processed: first name, last name, phone number, email address.
Legal basis: taking steps at the request of the data subject prior to entering into a contract (Art. 6(1)(b) GDPR); legitimate interest to provide services of the Platform and/or ensure quality of services (Art. 6(1)(f) GDPR).
Storage period: one year after the enquiry is solved.

2.3. Newsletters, proposals

Purpose: for direct marketing (to send newsletters/ invitations to events, to offer similar goods/ services).
Personal data processed: first name, last name, phone number, email address.
Legal basis: consent (Art. 6(1)(a) GDPR).
Storage period: two years after the consent.
Personal data may be transferred to newsletter sending solutions.

2.4. Social media

Purpose: for managing social media accounts.
Personal data processed: first name, last name, unique ID, IP address, hardware information.
Legal basis: consent (Art. 6(1)(a) GDPR); legitimate interest to communicate with clients and potential clients (Art. 6(1)(f) GDPR).
Storage period: for as long as the person is a follower of our social media account.
Information communicated to us when visiting our social media sites (including notifications, use of “Like” and “Follow” buttons or other communication) will be controlled by us jointly with social media managers as joint controllers.
Please read the third-party privacy policies and contact the service providers directly if you have questions on how they use your personal data.

2.5. Cookies

For information on cookies used on the Platform, please refer to the Cookie Policy.

3. WHOM CAN WE TRANSFER YOUR PERSONAL DATA TO?

3.1. In addition to what is stated above, we may transfer information about you to our employees, agents, legal, marketing, IT, archiving service providers or subcontractors if it is reasonably required for the purposes stated in this Privacy Policy.

3.2. Also, we may disclose your personal information in cases when required to do so by law or seeking to protect our rights or interests (including the case when your personal data is transferred to others for debt recovery purposes), also when intending to sell the Platform or a part of the company’s business or assets, to attack investors, or to reorganize the company (and during such processes) we are asked to disclose your personal data to any (potential) buyer of the Platform or such business or assets, (potential) investors, or to other participants in the reorganization.

4. HOW IS YOUR PERSONAL DATA PROCESSED?

Your personal data will be processed in accordance with the General Data Protection Regulation (the GDPR), the national data protection laws applicable in the countries the Platform operates, and other legal requirements. When identifying personal data processing measures and during such processing, the Service Provider should implement appropriate technical and organizational measures envisaged in the laws for the protection of personal data against accidental or unlawful destruction, damage, modification, loss, disclosure, or any other kind of illegal handling and will adopt proper measures considering the risks involved in such personal data processing.

5. WHAT ARE YOUR RIGHTS?

Below, please find information about your rights associated with the processing of your personal data by the Service Provider and about how such rights may be exercised. If you want more information about your rights or want to exercise them, please contact us at the email address given in this Privacy Policy.

You may contact us at any time to ask whether any of your personal data is being processed by us. If your personal data is stored or used by us in whatever way, you have the right of access to such data. In order for you to exercise such right, please send us a written request at the email address given in this Privacy Policy. We may ask you to confirm your identity so that your request could be granted. Please observe the principles of reasonableness and good faith when submitting such request.
If you have given us consent to process your personal data, you may withdraw such consent at any time by sending us an email letter to the email address given in this Privacy Policy.
You have the right to request us to correct any inaccuracies in your personal data. In that case, we may ask you to confirm the information corrected.
You have the right to request us to erase your personal data. This right may be implemented in the cases described in Article 17 of the GDPR.
You have the right to request us to restrict/refrain from processing your personal data.
You have the right to data portability if processing of such data is carried out by automated means and we have obtained such data from you based on your consent or for the purpose of concluding an agreement. If you opt to exercise this right, we will transmit at your request a copy of the data submitted by you.
You have the right to object to processing of your personal data pursuant to Article 21 of the GDPR.

6. HOW CAN YOU EXERCISE YOUR RIGHTS?

6.1. To enforce your rights, you may submit requests, complaints or claims to us in writing by using the contact information given in this Privacy Policy.

6.2. We will respond to your request, complaint or claim in writing in accordance with the applicable laws and will do our best to provide you with the necessary information within the shortest time possible but in no event later than within thirty (30) days after receiving your request.

6.3 If having received your request, complaint or claim we have doubts about your identity, we may ask the applicant to produce an identity document.

7. COMPLAINTS

If you believe that your rights as the data subject have been and/or may be violated, please immediately contact us at the email address given in this Privacy Policy. We assure you that having received your complaint, we will inform you within a reasonable time about the progress of the complaint investigation, and later about its outcome. If you are not satisfied with such investigation outcome, you may file a complaint with the supervisory authority – the list of the EU national data protection authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members_en.

8. RESPONSIBILITY

You are responsible for ensuring that the information provided by you is accurate, correct, and complete. You should immediately notify us by email if changes are made to the data you have submitted. Therefore, we will not be held liable for any damage resulting from your failure to provide correct or complete personal data or to give us notice of changes made to such data.

This Privacy Policy was last updated on 5 September 2023